I had to take 15 minutes out of my insanely busy day to thank you.

I usually use 1800flowers for everything and rarely work with an actual florist.  I had very little notice to put something together for my co-worker.  After calling various florists, I could not find anyone that could deliver for the wake.  After I was turned down by a number of florists, I decided to send a care basket on the following day. 

I had spoken with a few places. However, I very specifically remembered you.  You sounded very busy, but there was something about your voice or what you said that made me decide to call you back.  I sifted through the numbers I had called and google links I had clicked.  I wasn't sure if I would be able to remember which place you were from.  I guess I got lucky, because you picked up the phone again.

I wasn't really sure what all was going into the gift basket.  I had decided to leave that up to you.  

Today, I open my email to find pictures that you took the time to take and send me w/o me even requesting to see it.

I have to say that I am very happy that I decided to call you back.  The basket was perfect. I was glad to see that there wasn't any junk food in it.  To my delight, The food looked very healthy and fresh.  

I have worked with Joe for over 8 yrs now and he is not just an employee, but a friend.  his brother was just 37 yrs old and had passed away from a heart attack.  His diet was from what I have heard very poor.  Lots of fast food, soda, etc.

We have always tried to provide healthy snacks for our employees and encourage a good healthy diet. We offer discounted LA Fitness memberships to our employees and in the past have even brought in Fitness Trainers to offer after work work-outs.

I lost my Grandmother 1 year ago and soon after my Father-n-Law who lived with us after he was diagnosed with cancer.  

After the loss of a loved one there are many times when you physically can not lift your body out of bed, much less find the energy to go to the store and fix food.  That is why I always choose to send food baskets during difficult times.  

Thank you so much for putting the time and care you did into creating their basket.  I am sure your basket is helped Joe and his family through the most difficult time of their lives.  

Sincerely

Wesley & Jessica Warren

Thanks for the pictures WHAT a great idea!

Al

Thank you, Bibb.  Your spray for our uncle's funeral was lovely--just what I had in mind when I didn't know to describe it as "European."  Especially when other parties are contributing to something, you feel a responsibility to represent the group well.  Thanks for coming through for me!  Thanks for the photos also.

Merry Christmas,

Lisa Smith

Hi, Bibbs.

My wife and mother-in-law loved the arrangements!  I saw the Hawiaan one late yesterday--very nice!  Thank you.

Chuck

Hi Bibbs

Thank you so much for the pictures.

We all really appreciate your suggestions & hard-work in pulling this together so quickly for us.

The flowers look great!

 Best Regards,

Jessica

Got it!   Beautiful plant.  Thank you so much for the timely delivery and great customer service!

Cindy

Perfect!    We love it and I know they will too!   Thank you so much!   debra

Hello –

I was able to confirm that the flowers did arrive at the house the following day, so thanks for the photos and for also following up. Have a good week!

Best,

Derek

Bibbs

If you haven’t delivered the large arrangement to Shelley Pendley yet, I would like for you to add a Teddy Bear for both children. Please.

Mahaley Grace

Carson

Put a card on each bear with their name on it.  No signature.  I will be out of town but you can reach me at 7-- --- ----.

Thanks!

And you are so very welcome, were on it! Bibbs

Dear Bibbs,
            I want to thank you for the beautiful flowers!  Not only where they beautiful, but your delivery time and customer service was awesome.  I used 1800-flowers last time and, God, were they terrible.  My wife called and asked me to send her a picture of what I "thought" she would receive.  When I asked as to why she needed the picture, she said, "I know you didn't pic this out".  Long story short, lets just say the arrangement was "underwhelming".  So again I thank you for your services.

Ciao,
Hank

Thank you so much for the beautiful arrangement for the Gluck family! If it is not too much, could you please email me an invoice? I need it for work.

Again, I really appreciate your fast response to my order.

Sincerely,

Jenna Moore

Thanks so much for sending a photo of the fruit basket.  It is beautiful.  When ordering from an unfamiliar florist, I am sometimes worried about the appearance of the final product, but you have put my fears to rest.     joy

Joy Zaidan

Thank you so much for the pictures!  Shirley absolutely loved the flowers and it truly made her birthday.

Nancy Faulkner

We also received a very nice phone call today from Shirley, what a beautiful way to say she also loved her flowers. Thanks so much Shirley, I really needed that!   Bibbs

Bibb,

The flowers are lovely.  We just love your emails showing us what our client's receive.  I am assuming that both clients got the same arrangement. 

I have a favor/question to ask.  We are not getting an invoice or anything from you to use so that Kevin can write off the flowers as a business expense.  Would it be too much trouble to have you generate a consolidated statement sent to us (i.e. detailing Jan, Feb, Mar, etc. until end of last month) so that we can submit these?  We really appreciate all your help.

Thanks,

The family called to say how beautiful the flowers are and the chocolate oh so yummy!

Thanks so much for helping us to brighten John Smith’s day!

Cathy Smith

Thank You so much!!!  She called the minute she received the basket and was very excited!!!  I will definitely call again and let others in the Gainesville area know about your service!

Tracy Carpenter

Thanks so much for the pictures

they are just perfect! Exactly what I asked for.

The basket is wonderful everyone really liked it and the idea that we would all get a plant to put in our yards to remember our uncle by is just priceless. Thanks for answering my call and doing a great job.  The pictures are good but it is better in life  :)

 Ann Hamil

I had to take 15 minutes out of my insanely busy day to thank you.

 I usually use 1800flowers for everything and rarely work with an actual florist.  I had very little notice to put something together for my co-worker.  After calling various florists, I could not find anyone that could deliver for the wake.  After I was turned down by a number of florists, I decided to send a care basket on the following day. 

I had spoken with a few places. However, I very specifically remembered you.  You sounded very busy, but there was something about your voice or what you said that made me decide to call you back.  I sifted through the numbers I had called and google links I had clicked.  I wasn't sure if I would be able to remember which place you were from.  I guess I got lucky, because you picked up the phone again.

 I wasn't really sure what all was going into the gift basket.  I had decided to leave that up to you.  

 Today, I open my email to find pictures that you took the time to take and send me w/o me even requesting to see it.

 I have to say that I am very happy that I decided to call you back.  The basket was perfect. I was glad to see that there wasn't any junk food in it.  To my delight, The food looked very healthy and fresh.  

 I have worked with Joe for over 8 yrs now and he is not just an employee, but a friend.  his brother was just 37 yrs old and had passed away from a heart attack.  His diet was from what I have heard very poor.  Lots of fast food, soda, etc.

 We have always tried to provide healthy snacks for our employees and encourage a good healthy diet. We offer discounted LA Fitness memberships to our employees and in the past have even brought in Fitness Trainers to offer after work work-outs.

 I lost my Grandmother 1 year ago and soon after my Father-n-Law who lived with us after he was diagnosed with cancer.  

 After the loss of a loved one there are many times when you physically can not lift your body out of bed, much less find the energy to go to the store and fix food.  That is why I always choose to send food baskets during difficult times.  

 Thank you so much for putting the time and care you did into creating their basket.  I am sure your basket is helped Joe and his family through the most difficult time of their lives.  

 Sincerely

Wesley & Jessica Warren

Bibbs,

I have the card messages.  Thanks for the pics. It all looks really great and I look forward to seeing them in real life...

Here are the cards for the 9 other individual vases.....Preston